HR Administration Team Leader - Support Office

This role is based at our Head Office in Diss, where you will work three days a week on site and have the option to work two days a week from home.

The purpose of this role is to provide day-to-day line management, advice and support to the HR Administration team, ensuring compliance is adhered to across all processes.,

• Provide direction and robust performance management to the HR Administration team on a day to day basis


• Undertake and/or ensure regular training and shared learning sessions are completed, and identify any development opportunities for the team


• Ensure induction, training plans and associated HR administration documents are in place and are regularly reviewed.


• Regularly communicate with the business on HR processes, ensuring a wide range of HR and payroll related information is received accurately and on time for the team to action


• Ensure all HR administration processes across the team are completed to the required standards and within prescribed deadlines


• Build and maintain good working relationships with all HR colleagues and key stakeholders throughout the company.


• Deal with complex queries that come into the relevant HR mailboxes or phone lines on a daily basis.


• Be accountable for all compliance across the team, ensuring all documentation is accurate and consistently produced to a high standard in order to maintain accurate records


• Ensure that governance is followed, making recommendations for any required changes or improvements as necessary.


• Contribute, monitor and report on HR Administration SLA's and KPI's.


• Raise any complaints, repeated problems or blockages around the HR service team to the HR Service Manager


• Support the HR Service Manager on a range of projects including system implementation, and process reviews as and when required


• Administer the new starter process, a range of employee amendments and the leavers process as required
  
  Two years' experience working in a HR environment


• Experience in leading a target driven/high performing team


• Evidence of process improvement


• Ability to organise and manage time effectively, prioritising own workload to meet deadlines


• A professional, confident and pleasant manner with a strong work ethic


• Pro-active and efficient


• Competent in adhering to GDPR


• Competent in the use of MS Office, particularly Word and Excel


• Experience of working with HR Systems and associated software
  
  CVS Group plc is an AIM listed, international integrated veterinary services provider which delivers to clients through four business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division. Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.


The Group generates revenue of more than £500m from over 500 practices across 3 countries, with more than 8,000 employees across vets, nurses, other clinical employees and within our support office. In a growing pet market, we are well positioned for both organic and acquisitive growth, and significant investment projects are in progress to enhance our infrastructure and central support for the Group.

Alongside a salary of up to £40,000 DOE, we are offering benefits including; 6.6 weeks holiday, buy/sell holiday scheme, 1 day extra holiday per year up to 5 years, enhanced, maternity/paternity/adoption leave, generous staff discount on pet care and products.