Content Specialist (FTC / Secondment until 31 / 12 / 2024)
Lloyds Banking Group
Content Specialist (FTC / Secondment until 31 / 12 / 2024)
£46800
Lloyds Banking Group, Bristol
- Full time
- Temporary
- Onsite working
Posted 2 weeks ago, 18 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 5e8226b57d3f40da9a5b8ef0c50ca4db
Full Job Description
- Be a credible consultant for customers across the business, truly understanding the capabilities of AEM and the components, proactively understanding the design systems across the site to provide recommendations focused on the customer, that we can build and that are consistent with the experience cross site
- Reviewing content requests for relevancy, accuracy and quality, collaborating with customers until quality standards are met and proactively involving your LM, our Content Strategist and Visual Designer for more complex briefs
- Ensuring execution of content change to websites are timely, accurate & accessibility friendly
- Responsibility for applying due diligence to authorise changes to the live websites
- Contributing to the overall performance and design standards of the public website, suggesting new ideas to make existing components better, or new components to uplift customer experience and website performance
- Completing simpler changes and proactively raising briefs to deliver small changes and identified errors/fixes
- Potentially use Adobe analytics to glean insights from existing customer behaviour to inform your thinking and recommendations and take findings from activity
- A solid grasp of CMS Systems, ideally AEM
- A proactive approach, a desire to make a difference, a commitment to better and real sense of accountability
- Attention to fine detail ensuring accuracy of change
- Partner management establishing relationships with colleagues to ensure the best outcome for our customers
- Good written communication skills, comfortable with data helpful
- Planning and organisation skills to ensure delivery according to business and customer requirements
- Experience in UX and UX principles
- Page build to support search engine optimisation and accessibility
- A real passion for empathising and translating customer needs, ensuring they have the customer in mind in all decisions
Would you like to make a difference to the lives of our customers though digital content on our Lloyds Bank and Bank of Scotland business websites? You'll be part of a broader team that is shaping the future of the Business and Commercial banking's website, step-changing the customer experience, leading on development of new navigation, new components and major content upgrades supporting product, servicing, coverage and marketing to deliver their business objectives.
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. - A generous pension contribution of up to 15%
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 28 days' holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Why Lloyds Banking Group
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. If you'd like reasonable adjustments to be made to the recruitment process, just let us know.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it's why we especially welcome applications from underrepresented groups.
We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know
We also offer a wide ranging benefits package, which includes:
Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.