An exciting opportunity has arisen for the right candidate to join our IT team, working alongside an established team and reporting into the IT Manager you will be responsible for the following in your day-to-day role:

Role Specific:

Diagnose, repair, install and maintain computer and other IT related equipment and services

Answering and directing phone calls

Troubleshoot networking issues, including connectivity problems, DNS configuration, firewall management, and VPN setup.

Maintain records held in companies' electronic systems

Support the team by handling all support issues and requests and ensure they are logged appropriately

Help to co-ordinate an activity with colleagues in the business to ensure that issues are resolved quickly and efficiently

Develop and maintain good working relationships with both internal and external customers

You will attend college one day per week to achieve your Information communications technician, Level 3 apprenticeship qualification.

Minimum of 5 GCSE's C and above (including Maths and English)

Excellent communication skills

IT Skills

Attention to Detail

Organisation skills

Administrative skills

Team working

The ability to communicate and interpret issues.

Excellent attention to detail

Highly motivated and proactive

Prima Cheese is a multi-award-winning cheese processing company with a 28-year heritage. It is a family-owned business, employing nearly 200 people and operates only within B2B markets where it has gained a reputation for quality, consistency and service. It is one of the biggest cheese suppliers of foodservice and food manufacturing within the UK and export their product to over 55 countries worldwide. With both domestic and international business, the company continues to grow and is looking to expand their team.