Warehouse Admin

You will work closely very with our Site Manager and operations Manager on a daily basis to make sure that the site runs smoothly and that each and every one of our customers receives their appliance on time, every time. You will work very closely with the routing team at our Head Office and provide continual support to the Self Employed Drivers throughout their day, dealing with any issues that might arise.

Shift pattern:

• Monday to Friday 10am - 6pm


Here's What You Can Expect To Be Doing

Our Warehouse Admin will ensure that the daily site operation runs effectively at all times. You will provide on-going support to our operation in making sure that deliveries throughout their day are efficiently completed, on time, every time whilst remaining calm under pressure. You will;

• Communicate with the multiple different departments to ensure that our days operation runs smoothly


• Update daily reports and log any issues.


• Fleet allocation


• Communicate with the Driver's ensuring that any statements and paperwork is completed at the earliest opportunity


• Communicating with Shunter's and Trunk Drivers making sure that the vehicles and trailers are allocated to the right locations


• Record and communicate out any issues to the relevant teams


A Few Things About You

What will I be expected to deliver?

• Maximise on quality, time and cost by ensuring that all vehicles are loaded efficiently, within legal and safety guidelines


• Support with performance on agreed KPI's


• Smooth running of the night time operation


Behaviours

You need to be able to build lasting, effective relationships with people around you even under pressure and in difficult situations. You must be smart enough to think on your feet and have a passion to drive our performance paying careful attention to the service we deliver for our customers. You will be enthusiastic and driven towards achieving high standards of quality and be bold enough to make key decisions quickly and trust your own judgement in the absence of the Operations Manager., Mobile Number
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Describe your responsibilities
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  Reasonable adjustments
  
  We want to make sure you're given the best possible chance to shine in your interview, so you may need us to do things in a slightly different way. This could be requesting a ground floor room or bringing along a sign interpreter to name just a few.
  
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• An in-depth understanding of a logistics operations


• Experience of working to tight deadlines


• Experience of working in a transport/logistics environment with daily fluctuating workloads


• Able to react quickly to information, helping solve any challenges to routes


Skills

• Able to remain calm and focused under time pressure



• Able to solve problems independently and with confidence


• Able to communicate effectively especially by email and phone


• Has a logical and methodical approach to all tasks


Technical

• PC literate, particularly Microsoft Packages


• Experience using in-house transport management systems is an advantage
  
  At AO, we want to make sure our customers are happy. When they have a smile on their face, we know we've done a good job. It's at the heart of everything we do, and it's why our logo is always smiling.


When it comes to appliances and electricals, we've got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we've got those too).

We're passionate, relentless and full of beans, determined to make a difference and change the world for the better. From massive changes to tiny tweaks - making a difference is what keeps us driven.

It started at a pub in Bolton with a £1 bet and a belief that things could be done better!, AO is for everyone

We should all feel that we belong. That's why we are creating a welcoming and inclusive place to work.

We're proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do.

We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations.

And that's why we're asking these questions. Making sure our recruitment process is inclusive is a key part of what we're doing at AO to encourage diversity as an employer.

How will we use the data?

After we've collated the data, we'll look at the patterns to assess if we are inclusive at each stage. If it turns out that we aren't, then the data may help us identify where we can improve.

The data will never have any bearing on whether an application is successful or not and will not be available to hiring managers at any stage.
How do you describe your gender identity?
How do you describe your ethnic background?
How do you like to describe your sexual identity or sexual orientation?
Do you identify as a person with a disability or are you a person with accessibility needs?
How would you describe your Neurodiversity?
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By ticking, this means you are giving us your permission to keep in touch with you over the next 12 months using the information you have submitted. We will share content with you every now and then about AO and update you on relevant job opportunities. To opt out at any point, please email careers@ao.com