Senior Program Manager, UK Skynet

You are a talented and motivated Program Manager who can plan and lead all activities related to the successful delivery of major satellite and terrestrial communication network services for the UK Skynet Service Delivery Wrap (SDW) program. You will guide cross-functional program activities, communicating with the customer and program partners, directing service delivery, and assuring the highest level of customer support. You will also be responsible for building Intelsat's position with the UK MoD by presenting space and ground network solutions to new opportunities and requirements within the program.

In this role, you will guide successful deliver of all Intelsat activities and services for the SDW program. You will engage with the prime contractor, the UK MoD customer, other program partners, subcontractors, and vendors. You will serve as a liaison between the customer and key Intelsat functional leads throughout the program lifecycle. You will manage a complex and critical program. You should be ready to take your skills to the next level.

What you will do:

• Successfully deliver all UK Skynet SDW program requirements within cost, schedule, and technical constraints.


• Secure necessary resources and direct service implementation with support from Intelsat engineering, operations, facilities, and other functions.


• Provide excellent customer service through transparent and frequent communication, on-time service delivery, continuous improvement, and proactive issue resolution.


• Address systemic issues with customer networks and provide recommendations for solutions based on customer interaction.


• Proactively identify and solve complex problems impacting the management and direction of the SDW program.


• Manage subcontractors and vendors to ensure service delivery and program success.


• Participate in negotiations with customers, partners, contractors, and vendors to achieve program objectives and to ensure continuity of contractual obligations.


• Bolster Intelsat's position with the UK MoD by keeping them informed on Intelsat products and services, uncovering new opportunities and requirements, and offering appropriate solutions.


• Support new business proposal efforts, as needed, by developing project plans, risk identification and mitigation plans, vendor cost quotes, and selected proposal content., Effectively communicate information to diverse audiences, including translating subject matter terminology into clear business terms and program relevance.


• Facilitate straightforward decisions from complex situations to keep teams and projects moving forward.


• Creatively solve problems while paying attention to details and results.


• Quickly earn the trust of sponsors and key stakeholders, setting direction and approach, mobilizing, and motivating teams, and executing with limited information and ambiguity


• Analyze requirements and designs to develop successful action plans


• Manage conflict resolution using strong negotiation ability, influence, and professionalism., Development opportunities supporting professional growth championed by our dedicated Learning & Development team. 20-25% of our positions are hired internally!


• Ways to get involved: satellite launch parties, company connect events, charitable activities, team social events, recognition programs, and employee resource groups.


• Wide range of benefits and perks to help you stay healthy, happy, and productive. These include paid leave programs, medical, tuition reimbursement, and retirement benefits, employee wellness offerings, and more!


These benefits are designed to support your overall well-being and help you succeed in your role.


• University Degree in a STEM or business field. Equivalent knowledge gained through experience may be considered.


• At least 10 years of experience in project or program management.


• UK citizenship and the ability to obtain a UK Government security clearance. Active Security Check clearance preferred.


• Extensive experience leading complex programs and projects with cross-functional and matrixed resources.


• Demonstrated expertise planning projects, solving problems, controlling change, managing risks and resources, and anticipating potential impacts.


• Experience in managing the delivery of satellite, telecommunications, or other technology services.


• Experience in satellite communications, spacecraft operations, or launch services.


• Talent to effectively manage execution of deliverables per terms of agreed contracts.


• The ability to travel up to 20% to meet business needs.


• Proficiency in MS office suite., Certified Program Management expertise - or equivalent experience.


• Experience with agile development frameworks, (SAFe Agile, SCRUM, Kanban, etc.), collaboration tools (Jira, Confluence, Miro) and/or quality frameworks (ITIL, ISO 9000/1).


• Fluency with MS Project, Visio, and/or similar project management software tools.
  
  As the foundational architects of satellite technology, Intelsat applies our expertise to develop breakthrough solutions that advance and secure boundless applications for our customers and partners.


At Intelsat, we increase human potential by connecting people, communities, businesses, and governments. Our employees enjoy a casual and collaborative environment, where we celebrate professional excellence in pursuit of the corporate mission. We hire skilled professionals who work in various areas such as: satellite engineering, network operations, cloud architecture, accounting, sales, legal, and more. Browse our current job openings or create a professional profile to stay informed about opportunities that match your interests and expertise.

Intelsat is subject to regulation by certain U.S. Government national security agencies, which require that we collect and share certain Personally Identifiable Information ("PII") with the U.S. Government to obtain permission to employ non-U.S. persons in certain roles. If selected for a role at Intelsat, we may collect and share your PII for these purposes.

Intelsat is an Equal Opportunity/Affirmative Action Employer including Vets and Disabled