Senior Business Analyst

Fiserv, Inc.

Posted 2 weeks ago, 13 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 8aa1c2b0e87e4ce9ba27af746a440da2

Work with clients and internal stakeholders to define Target Operating Models, Engagement Scope, and the end-to-end Solution for business-as-usual client engagements. Capture client requirements and transform them into configuration and product requirements specification

Identify major gaps, issues and new product or capability implementations and work with Solution Lead / Solution Director and Technical Solution Architect on resolution

Support the handshake of solution documentation into product and development organisation

Support delivery process as SME and primary point of contact for the solution during delivery test and deployment phases

Follow agreed engagement model and solution design methodology and responsible for initial internal quality standards for all deliverables

Report and escalate to Solution Lead / Solution Director for wider solution context (as applicable), engage with product / process leads to establish yourself as the internal point of solution orchestration, inquiry, and decision validation

Identify opportunities for new product and technical components to add value, both to financial performance and client experience terms. Identify improvements to existing platform and solutions. Develop our segment and vertical propositions on our strategic platforms

Prior experience in functional delivery, preferably in a client-facing context

This experience will include leading solution design, and documenting scope, requirements and solutions via standard methods such as: Target Operating Model definition, Business Process Definition, Use Case Modelling, User Stories, Process Flows, Sequence Diagrams, Data Models, Customer Journeys

Experience managing stakeholder relationships across various parts pf organization

Experience working with multi-functional, globally distributed teams

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv., Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies " 9 of the last 10 years, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality Index, we are committed to innovation and excellence.