On Site IT Engineer (Deployment)

We are seeking highly motivated and skilled site IT engineer to join our IT Digital Operations team. Providing on-site IT support for a programme of deploying replacement hardware for end-of-life devices, and the management of ad-hoc new hardware requests from departments across the Trust locations.

The IT Digital Operations team is part of the IT Department within the Chelsea & Westminster Hospital NHS Foundation Trust.

The teams provides end-user IT support to staff across the Trust and it consists of the Service Desk team, Desktop build & Virtualisation team and the site engineering teams (in which this role sits).

We provide services Monday - Friday 08:00-18:00 with a out of hours service for major or critical incidents.,

• Responsible for identifying and managing the rolling replacement of "end-of-life" IT hardware within the Trust.


• Manage workload of roll-out schedule and any service desk tickets assigned to Onsite Build team.


• Maintain up to date documentation and inventory of PC and end user devices.


• Ensure replacement devices are configured with the required software for the device it's replacing.


• Image 'Refresh' and ad-hoc ordered hardware with the Trust's standard image.


• Receipt hardware deliveries and secure storage of 'refresh' and ad-hoc hardware.


• Provide technical IT support services for end-user IT devices.


• Organise and run "Laptop Clinics" for remote workers to attend for upgrades or replacement of their issued Trust-owned hardware.


• Investigate and resolve end user device issues for Windows OS devices.


• Ensure all equipment disposal complies with Trust policy and cyber security standards.


• Maintain an effective working relations with all stakeholders.
  
  Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.