Funeral Service Arranger

Dignity Plc

Posted 2 weeks ago, 16 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 30d3fef94eab4e1fa96f39b64daa8c8d

Working closely with our clients to arrange funerals, planning every personalised detail and offering the full range of services and products that fully address the needs of our clients.

Communicating regularly with clients through all avenues be it email, face-to-face and telephone.

Making sure that any deceased at our branch are regularly attended to and are respectfully presented for client visits.

Preparing in advance for any client visits, ensuring that those wishing to spend time with their loved ones are offered a warm and appropriate welcome and level of support.

Accurately managing administrative duties, communicating with stakeholders effectively and providing a high attention to detail.

Willingness to train in Funeral Plan Consulting and once qualified, support families create their bespoke funeral plans.

Exceptional communication and administrative abilities, coupled with meticulous attention to detail, to ensure strict adherence to regulatory policies and procedures.

Emotionally intelligent, taking pride in providing supportive customer care under sensitive circumstances.

Committed to building relationships and has a passion for customer service.

Our Funeral Service Arranger's, based at our W Kaye & Son Brand, are the welcoming presence representing our branches across the Leeds area. They extend a warm hand to those facing loss, offering support during what may be one of life's toughest moments., Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).