Dental Receptionist / Administrator

We have an exciting opportunity at Perfect Smile in Richmond! We are looking for a professional and enthusiastic individual who will add to our highly experienced team and help us to maintain exceptional customer service and patient care. We are looking for a dental receptionist with nursing experience, that will be able to assist in surgery when needed e.g. to cover staff holidays or sickness.

We pride ourselves on providing excellent customer service at all times, whilst still maintaining the highest standard of clinical care. Your role will be pivotal in ensuring that patients receive the best possible service.

Services we provide include dental implants, facial aesthetic treatments, orthodontics, teeth whitening, cosmetic treatments as well as routine dental care.

Receptionist role and responsibilities

• Meeting and greeting patients, providing a great first impression


• Booking and amending appointments, answering the phone, updating patient records


• Supporting the Practice Manager and clinical team with the smooth running of the practice


• Making patients aware of dental services and offers


• Handling payments


• Accessing sensitive information whilst maintaining patient confidentiality
  
  Previous administration or reception experience within dental is required


• Ability to keep calm and professional in a fast paced environment


• Personable, positive and enthusiastic with a great customer focus


• Efficient with Microsoft Word and Outlook


• Strong communication and organisation skills, GCSE or equivalent (preferred), Dental receptionist: 1 year (preferred)
  
  Job Types: Full-time, Permanent


Pay: £25,000.00-£32,000.00 per year

Benefits:

• Employee discount


Schedule:

• Monday to Friday


• Weekend availability