Customer Service Apprentice

A well-established insurance broker based in the Hull City Centre are looking to recruit an Apprentice to provide administrative support to the office., All training will be given to the successful candidate in order to gain their qualification. Maths and English will be offered if necessary.

Job Spec

The successful candidate will have a varied administrative role, with duties including but not limited to:

· Answering the telephone

· Taking accurate messages

· Dealing with customers

· Liaising with various insurance companies

• Working in the personal lines department you will gain a good knowledge and understanding of car, household and travel insurance.


· Handling company e-mails

• Understanding the policies and procedures relating to the insurance industry (training given)


• Greeting customers/reception duties


• Administration support to all teams


• Scanning documents
  
  · have a good standard of English and Mathematics


· be confident in communicating, with strong interpersonal skills

· have a good telephone manner

· be well organised and able to manage their time effectively

· be willing to learn and develop new skills, with a positive attitude towards work and learning