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Corporate Security Officer

Mitie Group plc.

Corporate Security Officer

£23795

Mitie Group plc., Ipswich

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 16 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: afaf3d37e1024566b16dba0137ab29a3

Full Job Description

  • This position is split between security and admin duties

  • Working in accordance to the site assignment instructions

  • Delivering exceptional customer service

  • Comfortable in multitasking when required

  • Operating access control systems

  • Competent in populating excel reports

  • Understanding security procedures

  • Answering emails in a timely manner and knowing the escalation procedure

  • Completing external and internal patrols at the allocated times

  • Responding to alarm activations, To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Manager and in accordance with UK Law and Guidance bodies.

  • Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).

  • Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.

  • To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.

  • Comply with legal obligations and safety requirements of the role.

  • Follow instructions and procedures appropriately without unnecessarily challenging authority.

  • Work in a systematic, methodology and orderly way.


    • Training
  • Fully and satisfactorily complete all required competency training.

  • To undertake additional training to ensure continuous self-development as directed by the Security Manager.

  • Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.

  • You are required to ensure you renew your licence 16 weeks before expiry.


    • Security and Health & Safety
  • Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.

  • Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.

  • Use common sense and initiative by immediately involving others if a situation appears to become threatening.

  • To maintain professional conduct in the face of difficult situations and challenging customers.

  • Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.

  • Keep to schedules and demonstrate commitment to Mitie and the Client.

  • To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).

  • To call emergency services and Communication Centre to report all incidents.

    Would you like to work in a corporate environment with a balance between admin and security duties?, SIA License (Essential)

  • First Aid qualification (Essential)

  • Previous Security and Admin experience (Essential)

  • CCTV License (Desirable)

  • Front of house experience (Desirable)

  • Microsoft Office (Desirable)

    Since 1987, Mitie's 68,000 employees, have been serving companies and communities across the world. We're the UK's leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people, every day, and we're very proud of this. Join us and together there's no limit to what we can achieve.

    What we are offering

  • 42 hour contract - Day/Night/Weekends

  • Competitive pay rate at £11.44

  • Career progression

  • Industry recognised courses ranging from Level 2 to Level 7

  • 1:1 mentorship to help you path your career

  • Mitie benefits, pension schemes, discounts on high street brands

  • Recognition for delivering the exceptional every day

  • Working at an iconic building in the centre of Ipswich

  • On site parking facilities