Children's System Support Officer

The role of the Systems Support Team is central to service delivery and improvement by developing the network of system support teams "super users" and supporting key stakeholders with the various systems; they will investigate, record, and solve problems, offer training and guidance for the benefit of the service, Trust, Council and the children of Bradford and their families.,

• System Support Officer will support the preparation linked to regulatory inspections such as Ofsted, ILACS and CQC, ensuring that IT systems, data and reporting requirements are met.


• Support the team in terms of quality and improving practice. They will play a key role in confidently influencing positive changes.



• Support the users and system in line with GDPR and practice standards and will support actions for business continuity procedures in the event of disruption to the service.
  
  We are specifically looking for applicants who have experience in this field with the knowledge of the specific systems or similar and qualified to NVQ Level 2 in Business & Admin (or demonstrable skills to this level); you will have knowledge of delivering training that maximise learning and development; with a knowledge and understanding of social work practice.


You will be joining a team of motivated individuals who are committed to service improvement and good outcomes for children and young people. You will be offered a period of induction, regular supervision and support and we are committed to your development.

If you want to be part of our journey of improvement and have the experience and skills we are looking for then we will look forward to your application.,
• GCSE or equivalent (preferred)


Experience:

• Customer service: 1 year (preferred)


• Administrative experience: 1 year (preferred)


Language:

• English (preferred)


Licence/Certification:

• Driving Licence (preferred)
  
  Bradford Children and Families Trust was established in April 2023 to bring a massive change in the quality and delivery of Children's Services across our district. Our purpose is clear, to ensure that our promise to improve the lives of children and young people in Bradford becomes a reality. It's a tough ask. It requires dedication, determination, and resilience - but under a new Chief Executive, Senior Leadership team and an unswerving drive to deliver the best outcomes, we are confident that we'll achieve our ambition - and you, yours.
  
  Job Types: Full-time, Temporary contract

Contract length: 12 months

Pay: £24,054.00-£26,845.00 per year

Benefits:

• Additional leave


• Casual dress


• Company pension


• Employee discount


• Enhanced maternity leave


• Enhanced paternity leave


• Health & wellbeing programme


• On-site parking


• Referral programme


• Sick pay


• Work from home


Flexible Language Requirement:

• English not required


Schedule:

• 8 hour shift


• Day shift


• Flexitime


• Monday to Friday


• No weekends