Case Manager

Job Title: Case Manager - All training can be provided with a 6 month onboarding program Working Pattern: Monday to Friday, 36.25 hours per week working shifts between 8am-7pmSalary: 24,500 and up to 20% bonus and company benefitsLocation: Blackpool office
At Tandem, we're not just a bank; we're a movement for positive change. If you're an ambitious and dedicated team player, ready to make an impact, we've got a space with your name on it!
The main purpose of the role is to accurately review/input 2nd charge mortgage application whilst considering the overall lend and efficiently managing an active pipeline, communicating with both customers and brokers verbally and via email. All training can be provided with a 6 month onboarding program.
We are Tandem - Where impact meets innovation
Tandem is the UK's greener digital bank on a bold quest to revolutionise the way we save, borrow, spend, and share all while nurturing our planet, our people and our customers. As one of Europes fastest growing digital banks, our values of being Brave, Enterprising, Simple, and Together (BEST) ensure our 500-strong team collaborate to drive a brighter, greener future.
Tandem also leads the way with a secondary app called Loop. Loop gives customers a simpler, hassle free and awkward free way to share money among friends.
Your team: Collaborators in change
Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. You will be joining a fast paced, hardworking and supportive team who also enjoy taking part in activities outside of work.
Your Impact: Building a greener tomorrow
As a Case Manager at Tandem your focus will be on

Productivity
Time Management
Great customer service
Clear communication

Wed love to hear from you if you have:

Good level of Computer Literacy.
Able to effectively manage your day and prioritise workload.
Self Motivation

It would be great, but not essential if you have:

Knowledge of 2nd charge lending
Good understanding of the regulations which we work within

Rewards that reflect your value, whats in it for you? At Tandem, your hard work is rewarded in many ways and we have an enhanced employee benefits package on offer from your very first day with us:

25 days annual leave plus 8 days Bank Holiday
An additional day off for a celebration day including, but not limited to, birthdays, weddings, religious holidays, graduations etc
Buy or sell up to 5 days holiday a year
Healthcare cash plan through Westfield Health worth a minimum of 750 per year
Electric Vehicle salary sacrifice scheme
Cycle to Work salary sacrifice scheme and a free helmet
Salary sacrifice Pension contribution

• , 4% employee contributions matched with 4% Tandem contribution (Subject to salary eligibility)

Smart Tech scheme (buy goods with 0% interest)
10% discount on solar panels
Tandem Hub for treats, cash back and discounts on UK retailers
2 days per year paid volunteering
Free cereal, snacks and drinks in all offices
Quarterly team social budgets

Our Green Deal: Your Impact Amplified
A little welcome gift from us to you, well plant a tree in the Tandem Grove and you can enter into our Green Deal below:

Volunteer 2 days a year for charity > receive an early Friday finish
Raise 200 per annum for charity > Tandem provide PR and marketing support
Have renewable energy at home > receive an additional 1 day annual leave
Drive an electric car > receive 500 towards a home charger

Ready to make your mark?
Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Sourcing Model
Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Please be aware that background checking (including credit and criminal records checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.

Blackpool, United Kingdom