Assistant Facilities and workplace experience manager (Accommodation)

Job Introduction Are you looking to make a meaningful impact in a vibrant educational environment? The University of Greenwich is currently seeking a dynamic Assistant Facilities and Workplace Experience Manager to lead our dedicated facilities team across multiple campuses, including the picturesque Medway campus. This role offers the unique opportunity to enhance the living and learning experience for our students and staff by providing exceptional integrated facility management (IFM) services. In this pivotal position, you will harness your expertise to oversee a 350-bed student accommodation and collaborate closely with the Sodexo management and the University Estates team to ensure seamless alignment with the university's values and vision. Your leadership will be instrumental in driving high-quality, compliant service delivery that meets rigorous SLA and KPI standards. If you are a proactive leader who thrives in managing diverse teams and complex operations, we would love to
hear from you. The standard working hours are from Monday to Friday, with occasional weekend and evening shifts required, including during summer school sessions.
What you'll do:

• Ensure a high-quality cleaning service is delivered in an efficient and effective manner, managing costs at all times.


• Manage a Cleaning service budget; identifying and implementing cost saving opportunities, including ensuring that the budget is positively managed and meets forecast expectations. Report monthly on all expenditure within your operational remit and provide solutions and mitigations to overcome any overspending across the service lines under your management.


• Effective leadership of the team, including daily performance measurement, annual appraisals with frequent reviews on performance.


• Manage the appraisal process of the team to ensure all people are offered the opportunity of a quality appraisal in line with the Sodexo goals and vision.


• Maintain effective, meaningful, positive, & clear communication with management, clients and stakeholders.
  
  Proven management experience in a diverse workforce


• Proven experience working in FM


• Managing reactive and PPM Services


• Experience in managing and using CAFM systems


• Confident in using the Microsoft Office suite.


• Experienced in compiling performance reports and competent in presenting to management.


• Experience of using time management and payroll applications, including resource planning


• Extensive experience of COSHH regulations


• Have a good understanding of risk assessments and safe systems of work.


• Experience of preparing for internal and external FM audits


• Implementation of innovation and improvement projects


• Compilation of financial tracking and record-keeping


• Confident at building client and stakeholder relationships
  
  Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:


• Flexible and dynamic work environment


• Competitive compensation


• Access to ongoing training and development programs


• Countless opportunities to grow within the company


For more information on all the great benefits Sodexo offer to support you and your loved ones, check out the attached Benefits Guide at the bottom of this advert!