Applications Specialist

Supporting the trusts clinicians and support staff in the use of its patient record and clinical systems by being responsible for the effective technical configuration, implementation and testing of these systems. Act as 2nd line support for the Applications Service Desk, managing technical issues and requests through the full lifecycle to resolution.
This is a fixed term role. For those with current NHS service, the role will be offered on a secondment basis only. Please obtain permission to be released on a secondment before submitting an application.

We are looking for an individual with great service delivery skills, a positive attitude, good communication and interpersonal skills, with an understanding of how to get the best out of digital applications.
The team provides support and configuration on our electric patient record applications and other healthcare systems. A real understanding of digital applications is required but we will provide training on individual systems as required.

Working for our organisation
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Based at Sentinel House in Poole, after training we offer a hybrid model of working to allow flexibility in where you work where possible. It's a busy, positive, and supportive department with a real desire to provide great service delivery.
The post is full-time at 37.5 hours for a fixed term until March 2025.
Please do contact us if you have questions prior to applying, we would love to hear from you., At Dorset HealthCare we want to offer all our staff the opportunity to work flexibly, putting health and wellbeing first, whilst continuing the delivery of excellent patient care. Flexible working looks different for everyone and we welcome applicants to discuss flexible working opportunities with the recruiting manager.
What working for us will provide:
+ 27 days of annual leave, rising to 33 over ten years (for staff on Agenda for Change terms and conditions)
+ Excellent NHS pension scheme
+ Health and wellbeing services
+ Flexible working options, including family-friendly hours
+ Free training and one-to-one career coaching to reach your career goals
+ Preceptorship programme for newly qualified nurses and AHPs
+ Access to nine staff networks - have a voice and transform our Trust
+ Relocation costs where applicable
+ Salary sacrifice scheme opportunities - including childcare vouchers, car lease and cycle scheme, home technology equipment, and buying and selling annual leave
+ NHS discounts to save on your shopping, gym membership and more
Visit our careers website to learn more about our culture, staff stories, benefits, development programmes and opportunities.
What you need to do