87168 - Administrator - Forest House

Acting as the receptionist for Forest House
Undertaking administrative duties including ordering goods and services via the SoP system
Acting as the first point of contact for general administrative support
Acting as contact point for all communications regarding Forest House
Managing hot desk requests and answering the main telephone line.
Overview of the job

The post holder will be responsible for maintaining administrative processes within specified timescales for their area of work., The post holder will provide administrative support within their team / unit / group. Responsibilities include meeting support, collation of routine information, maintenance of databases and ad hoc administrative tasks.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

• Organisation of meetings / events, distribution of papers, support taking minutes/notes and writing up minutes


• Provides a first line of response to telephone calls to the department and directs callers as appropriate to the relevant member of staff.


• Act as first point of contact for general administrative support as and where required. This may involve chasing up outstanding information, updating and closing down cases on the tracking system, retrieving files/ information and interrogating databases to obtain information.


• Organise, produce and maintain accurate records for area of work


• Act as contact point for all communications to the team. Prioritise and distribute communications to the appropriate person or relevant department


• Prepare paperwork for checking by manager, conducting initial checks as required


• Act as I-Procurement and Quantum Point of Contact requisitioner


• Maintaining, logging and processing documents for the unit within given timeframe.


• Monitor the functional mailbox(s) action any issues and where needed log the request in the relevant folder/spreadsheets,


• Collate stationary request acting as requisitioner for the group


• Maintain and create relevant databases and ensure they contain accurate data , routinely quality assuring them - this can include restricted or confidential information
  
  We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.